Daphaney is the friendly face ready to welcome you at the front desk of our Houston location. She was born and raised in Lake Charles, Louisiana. She has over 9 years in the dental field from general dentistry to Endodontics. She loves to find ways to help people smile and that includes building confidence to share their smile! Daphaney is happy to answer your questions, plan appointments, help resolve concerns and make your visits positive. It is important to her that all patients feel ease entering the office and receiving treatment and leave with a sparkling smile and beaming confidence.
She has been with Texas Dental Group since October, 2017. She appreciates how positive the environment is and how everyone works together to provide the best service for each patient. The staff is very warm and inviting. There is nothing but positive energy felt by everyone in the office and she really admires the attentive care the doctors and allied dental professionals strive to provide, as individuals and collectively, to each patient. Daphaney has a spouse and two children. She enjoys doing outdoorsy and adventurous things with her family. If you catch her in a moment alone you might find her reading a good book or out living life to the fullest. |
Victoria CalderonVictoria was born and raised in the Richmond, TX area.
She has had the pleasure of working with Dr. Denise Tran and her dental offices since 2010. She originally started off as a dental assistant and then in 2015 she was promoted to Office Manager. She enjoy's working with doctors and staff knowing as a team they will help patients achieve a healthy and beautiful smile they can be proud of. She also takes pride in helping her patients with any questions they may have regarding their treatment plan, insurance or financial needs. Outside of the office she enjoys spending time with her family, traveling and working out. She looks forward to meeting you and assisting you with all aspects dentistry. |
Deisy Linares
Deisy Linares is the office manager at the Conroe office, Smile Conroe.
She has worked in the dental field for over 11 years. She has worked with the company since 2011, and was promoted to Office Manager in 2014. She enjoy's greeting patients with her incredible smile and charming laugh. As the office manager she speaks with patients regarding their treatment plan. She also coordinates with patients and their insurance to meet their financial needs. As office manager, Deisy likes to check in with patients and her coworkers. She truly has a maternal instinct to care and provide for everyone she encounters. When Deisy is not working she enjoys hallmark movie marathons, listening to Christmas music and taking road trips to San Antonio with her two kids. In addition to Christmas music, Deisy enjoys listening to various forms of Latin music she can dance to. |
Though there are many aspects involved in the making of a successful dental practice, communication is by far the most important. I try to lay the groundwork for effective communication in my office by being open with team members so they can come to me with serious issue. After all, I need to know what’s working and what isn’t.
With good communication, our staff will be more satisfied with their jobs. They’ll feel they’re being heard, and there won’t be any confusion between what you, as an office manager, expect and what your team members attempt to do. Trust me when I say that your patients can feel the attitude in your office. When you have a happy staff, you have happy patients, and happy patients bring referrals. Communication in the office is a win-win situation for everyone. LEADERSHIP Regardless of whether you consider yourself a leader, your team looks up to you for an example. You lead in everything you do- your attitude, your work ethic, your knowledge base, and your relationships. As office manager, I know that I have to lead by example. I can give my team instructions and communicate expectations, but unless I demonstrate them myself, my team won’t see a proper example. Encourage and motivate by example. Think of the great leaders in your life- do you follow what they said, or what they did? RELATIONSHIPS The effectiveness of your team comes from many different areas. Your leadership must be in place along with excellent communication standards, but one of the most important aspects of the team’s role is having a “good” relationship with everyone. At our office, we do things together both professionally and socially. We are able to maintain a healthy balance and work on our relationships through these activities. That same balance of friendly and professional is something the team and doctor should have with patients. Emulate good, positive relationships, and you’ll keep patients happy. TEAM DEVELOPMENT having a great team is crucial. Many factors come into play, such as communication and relationships, but you can’t forget about proper continuous training and education. There is always room for improvement. There should be a unified “vision” shared by the team, office manager, and doctor about where you want the practice to be regarding its identity and feeling. Without a vision, a goal, you will remain stagnant and eventually fall apart. TEAMWORK I’ve been in the dental field for 10 years, and the most important lesson I’ve learned is that you can’t do it ALONE. You need a team to help you. You can accomplish great things together! Tameca (a Michigan native) has worked for TDG (Galveston) for 6 years and has been the office manager for 3years. She has 10 years of experience working in the dental industry. In her free time, Tameca enjoys golfing and spending quality time with her husband, four children and grandson. |
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